A little clarity before we begin.

• Where is MOONLIGHT HOME DECOR based, and can buyers visit the factory?

  We manufacture in Chaozhou, Guangdong. Factory walks are by appointment during office hours (Mon-Fri 09:00-18:00, GMT+8). Book through the trade desk before you travel.

• Do you sell only wholesale, or also direct to consumers?

  MOONLIGHT HOME DECOR is built for boutique retailers, hospitality buyers, and brand partners. We do not run a consumer checkout on this site. Start with an inquiry or the catalog PDF.

• What is the minimum order quantity (MOQ)?

  Minimum quantities depend on the selected products, finish, and packing. Share the product codes and preferred quantities; we’ll confirm current options for stock and custom orders.

• Can I order samples before a full carton?

  Ask about samples for the product codes you like. We’ll confirm availability, sample costs, and delivery options before you decide.

• How do I request a line sheet for one series?

  Explore the catalog or series page, then send the product codes you’re interested in. Include quantities and a destination if you have them, and we’ll help with the details.

• How are vessels packed for export?

  Packing requirements depend on the shape, quantity, and shipping route. We’ll discuss protection, carton details, and dispatch timing when preparing your order.

• Do you ship worldwide, and who books freight?

  Yes. We pack from Chaozhou and can quote FOB or support your forwarder. Share Incoterm preference and destination port with your inquiry so packing and docs align.

• What product information and test documents can I request?

  Tell us the product codes, intended use, and destination market. We’ll confirm which material information and test documents are available for those products.

• Where can I find material and finish details?

  Check the individual product and series information, or send us the product code. We’ll confirm the material, finish, and any specifications that matter to your project.

• Can you stamp logos or supply brand cartons?

  Private-label stamping, hang tags, and brand cartons are available above matching MOQs. Send logo files and carton guidelines with your first inquiry so packing can be quoted with the vessel set.

• Do you develop custom glazes for brand partners?

  OEM glaze trials are possible for qualifying programs. Share target color, volume, and timeline. Trials add lead time before production cartons.

• What payment terms do you offer new buyers?

  New accounts typically start with deposit plus balance before shipment. Ongoing partners may qualify for revised terms after order history. Ask the desk when you send your first PO outline.

• How fast does the trade desk reply?

  Our team reviews inquiries during Chaozhou office hours (GMT+8). If your request is time-sensitive, include your preferred delivery window.